TrustRoot Loan App Review 2025: Is This 7-Day Loan App a Scam? Critical User Insights and Warnings
In the fast-paced world of digital finance, instant loan apps promise quick cash solutions for emergencies. One such app making waves in India is the TrustRoot Loan App, marketed as a seamless platform for short-term personal loans. Launched recently in 2025, it claims to offer hassle-free borrowing through a 100% digital process, partnered with NBFC Charumati Finance Private Limited, an RBI-registered entity. But beneath the shiny interface lies a storm of user complaints. If you’re searching for “TrustRoot Loan App review 2025” or wondering “is TrustRoot Loan App legit,” this in-depth analysis dives into the app’s features, hidden pitfalls, and real user experiences. Drawing from Play Store reviews and online discussions, we’ll uncover why this 7-day loan app might come with heavy charges and potential risks. Spoiler: Don’t trust the app’s polished description—user feedback paints a far grimmer picture.

What is the TrustRoot Loan App? A Quick Overview
The TrustRoot Loan App (available on Google Play Store at https://play.google.com/store/apps/details?id=in.trustroot.loan.app.cash) positions itself as an instant personal loan provider for Indian users aged 18 and above. According to its description, it facilitates quick disbursals via a paperless, secure platform. To apply, users download the app, accept terms, enter bank details, and specify the loan amount. Eligibility requires a valid PAN card, a personal bank account, and stable monthly income.
Key features highlighted in the app’s promo include:
- Loan Amount: Up to ₹50,000, depending on creditworthiness.
- Tenure: Short-term options, including popular 7-day loans for urgent needs.
- Interest Rates: The app mentions variable APRs, with examples like a maximum APR on a ₹50,000 loan for 180 days. However, for shorter 7-day terms, rates can skyrocket—users report effective rates exceeding 30-50% or more when factoring in processing fees and GST.
- Disbursal Time: Instant approval and transfer, often within minutes.
- Processing Fees: Deducted upfront, including GST, which can eat into the actual amount received.
On the surface, it sounds convenient for those needing quick cash without collateral. The app boasts partnerships with legitimate financial entities, which might lure users into thinking it’s trustworthy. But as we’ll explore, the reality from TrustRoot Loan App user reviews tells a different story. Published just weeks ago (around early September 2025), the app has already amassed thousands of downloads, but its overall rating hovers around 3.8 stars—dragged down by a flood of one-star complaints.
The Allure of 7-Day Loans: Why TrustRoot Appeals (and Why It’s Risky)
In India, 7-day loan apps like TrustRoot have surged in popularity amid rising inflation and unexpected expenses. These apps target salaried individuals, freelancers, and small business owners who need bridge financing until payday. TrustRoot specifically markets its 7-day option as a “quick fix” with minimal documentation—just upload your PAN, Aadhaar, and bank details, and get funds in your account.
However, the “heavy charges” aspect is where things get dicey. While the app description glosses over costs, user reports reveal:
- High Interest Rates: For a 7-day loan, the APR can hit 36% or higher, translating to daily interest accruals that make repayment burdensome. One example from the app’s FAQ: A ₹3,000 loan might require ₹3,500+ repayment, including fees.
- Upfront Deductions: Processing fees (1-2%) and GST are sliced off before disbursal, so if you borrow ₹3,000, you might receive only ₹2,900—but owe the full amount plus interest.
- Hidden Penalties: Late payments trigger aggressive recovery tactics, including daily reminders and potential impacts on CIBIL scores.
These terms aren’t unique to TrustRoot, but the app’s aggressive marketing—promising “no hidden fees” while burying costs in fine print—raises eyebrows. In a market flooded with apps like KreditBee or MoneyTap, TrustRoot’s short tenure amplifies the risk: Borrowers often end up in a debt cycle, paying more in interest than the principal.
Critical User Reviews: The Real Story Behind the Glitz
If there’s one takeaway from this TrustRoot Loan App review, it’s this: Ignore the developer’s claims and head straight to the Play Store reviews. With over 1,000 ratings already (as of September 17, 2025), the app’s 3.8-star average masks a polarized user base. Positive reviews (often 4-5 stars) praise quick approvals for small amounts, but they seem suspiciously generic and sparse. The critical reviews, however, are detailed, consistent, and alarming—many echoing themes of fraud, unauthorized transactions, and predatory practices.
Let’s break down some standout TrustRoot Loan App complaints from recent Play Store feedback:
Unauthorized Loan Disbursals: A Common Nightmare
Multiple users report loans being approved and credited without consent, leading to forced repayments. For instance:
- SYED SHAZAMA (4 stars, September 14, 2025): “Similar things happened to me; they credited my account 1800 3 times without warning and only gave me a 7-day repayment period. Now when I try to make the payment, it doesn’t happen, and many of them keep requesting their personal number to pay for a trial. I paid Rs 500, but the application still shows 9000 fraudulent applications; they are hackers. Please exercise extreme caution.” (63 people found this helpful.) This review highlights a bizarre “trial payment” scam where users are coerced into sharing personal details or paying small fees to “unlock” repayments—only for the debt to balloon.
- Aaron (3 stars, September 13, 2025): “Recently opened your app and entered my bank details. Immediately after that, an amount of ₹3,000 was credited four times to my account without my consent. I have not applied for any loan nor signed any documents authorizing such a transaction. This is highly concerning. I have already sent an email regarding this issue and will be raising a formal complaint with the authorities. Therefore, I request you to kindly remove/reverse the loan amount from my account immediately. Otherwise, I will…” Aaron’s experience is echoed in Google Play Community forums, where users complain of instant ₹3,000 approvals without permission. One thread from September 8, 2025, states: “This App Directly Approval 3000 Rupees and Processing Speedily. WITH Out My Permission. Customer Care Also Not Responding Perfectly On Time.”
These unauthorized credits create a false sense of debt, pressuring users to repay under the guise of “accidental disbursal.” Critics argue this is a classic tactic in fake loan apps to harvest bank details for further fraud.
High Charges and Repayment Hell
The 7-day loan promise sounds ideal, but heavy charges turn it sour:
- Users frequently mention processing fees deducted upfront (up to 10% in some cases) and exorbitant interest. One Instagram reel from August 29, 2025, warns: “7 day scam… app ko download na kare” (Don’t download the app), citing hidden fees that make a ₹1,000 loan cost ₹1,500 in just a week.
- Repayment issues are rampant. Apps glitch during payments, leading to late fees. In YouTube reviews like “TrustRoot Loan App Real or Fake” (September 2025), creators demonstrate how the app demands OTPs and personal numbers for “verification,” potentially exposing users to phishing.
Poor Customer Service and Harassment
TrustRoot’s support is another sore point. Emails go unanswered, and helplines (like +91-7991188130 listed in some forums) lead to unresponsive or aggressive agents. Users report harassment via calls and SMS, even before any loan is taken. A Quora thread on similar “Trust loan apps” (though not exactly TrustRoot) advises: “Since you are questioning the legitimacy of the app, it probably is… Listen to your intuition.”
From online forums and YouTube (e.g., “I Tried TrustRoot Loan and This Happened!” from September 3, 2025), common gripes include:
- No reversal of unauthorized loans despite complaints.
- Demands for “trial payments” via UPI or personal transfers.
- Threats to report to CIBIL or authorities if not repaid within 7 days.
A blog review on mymmonitor.in (September 6, 2025) sums it up: “TrustRoot Loan App Se Loan Lena Asan Nahi Jitna App Claim Karte Hai” (Taking a loan isn’t as easy as claimed), noting delays in approvals for legitimate users while scams hit the vulnerable.
Over 200 negative reviews in the first month alone suggest a pattern. On Reddit and Quora, threads label it a “potential scam,” with users sharing screenshots of multiple unauthorized credits (₹1,800 to ₹9,000).
Red Flags: Why TrustRoot Loan App Screams Caution
Based on aggregated TrustRoot Loan App user complaints 2025, here are the major warning signs:
- Aggressive Auto-Approvals: Loans disbursed without explicit application— a hallmark of data-harvesting scams.
- Heavy Charges on Short Terms: 7-day loans with APRs over 36% plus fees can trap users in cycles. The RBI caps rates, but enforcement is lax for NBFCs.
- Data Privacy Nightmares: Entering bank details triggers immediate actions, raising hacking fears. Users like Syed Shazama call it “hackers.”
- Unresponsive Support: No timely resolutions, leading to escalated complaints to RBI or police.
- Fake Positive Reviews: Many 5-star ratings lack depth, possibly boosted by bots—a common tactic in shady apps.
- Recent Launch with Rapid Complaints: Published in early September 2025, the app’s quick descent into controversy mirrors other flagged apps like CrediHisab.
General loan scam advice from sources like Bankrate and BBB aligns: Search for “scam” alongside the app name, check RBI registration (Charumati Finance is legit, but app practices aren’t), and avoid upfront fees.
Is TrustRoot Loan App a Scam? Our Verdict
While not outright illegal (thanks to the NBFC tie-up), the app’s practices border on predatory. The consistent reports of unauthorized transactions and harassment suggest it’s more scam-adjacent than safe. In 2025, with RBI cracking down on rogue loan apps, TrustRoot risks blacklisting. If you’ve encountered issues, report to the National Cyber Crime Reporting Portal or RBI’s Sachet portal.
For those in genuine need, steer clear. The heavy charges on 7-day loans aren’t worth the risk.
Better Alternatives to TrustRoot: Legit 7-Day Loan Apps
Don’t despair—reputable options exist:
- KreditBee: Transparent rates (up to 29.95% APR), quick disbursals, and strong user ratings (4.5+ stars).
- MoneyTap: Collateral-free, flexible tenures starting at 7 days, with lower fees.
- PaySense (now LazyPay): RBI-compliant, no hidden charges, and excellent customer support.
- CASHe: Focuses on credit scores, offers 7-180 day loans with competitive rates.
Always verify via Play Store ratings (aim for 4+ stars with thousands of reviews) and RBI’s approved list.
Conclusion: Proceed with Extreme Caution on TrustRoot Loan App
The TrustRoot Loan App might seem like a lifeline for urgent cash, but its 7-day loan model burdened by heavy charges and scam-like behaviors makes it a poor choice. User reviews from Play Store—detailing unauthorized ₹3,000 credits, glitchy repayments, and hacker fears—outweigh any promotional hype. In this TrustRoot Loan App review 2025, we urge you: Research thoroughly, read critical feedback, and opt for established lenders. Financial health isn’t worth the gamble. If affected, act fast—reverse charges via your bank and file complaints.

